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FAQ

Q: Do you accept OEM service?
A: Yes, we provide OEM services and can customize products according to your requirements. A minimum order quantity (MOQ) applies.

Q: Can I print my logo on LED light products?
A: Yes. Please notify us formally before production and confirm the logo design based on our provided sample.

Q: Can I place a sample order for LED lights?
A: Yes. We welcome sample orders for quality testing and evaluation. Mixed samples are acceptable.

Q: Do you have a minimum order quantity (MOQ) for LED lights?
A: We offer low MOQ options and can provide samples for inspection.

Q: How do you handle product defects?
A:Our products are manufactured under a strict quality control system, with a defect rate of less than 0.2%.

During the warranty period:
For small quantities of faulty products, we will include replacements with your new orders.
For defective batches, we will repair and return them or discuss solutions (including recalls) based on the actual situation.